I am still learning that any message can be conveyed with courtesy, even one of outrage. If I treat others with courtesy when I am speaking my mind and heart, they are much more likely to hear what I have to say.
I also need to be careful about my tone of voice when speaking. My words may speak one thing, but my tone of voice is one of contempt. This is a way of communicating anger without taking personal responsibility for it. I call this passive aggressive behavior.
If I want others to hear what I have to say with courtesy, then I must first extend that same courtesy to them.
Content Originally Published By: Amy T. @ Blogspot